Our popular 5 Conversations programme draws on over 35 years of insight and experience to look at how authentic two-way human conversations build relationships, trust and engagement at work.
Engaged employees are more productive, drive innovation forwards and are more loyal to your organisation making 5 Conversations a key tool to drive business performance.
We have recently updated the 5 Conversations programme and book to include:
- Customer success stories
- Impact of psychological safety
- Link to emotional intelligence
- Latest neuroscience research and engagement data
- How to use 5 Conversations with customers
The book can be used, whether or not you have attended a 5 Conversations workshop, to try out 5 Conversations for yourself. It looks at why each conversation is important, how to invite people to have a conversation, examples of what to say and a structure for the interaction. Have an exclusive read of the first two chapters of the book on us for a taster of what you can look forward to.