Building a common foundation of excellent management practice and culture
Our client’s needs:
WaterAid wanted to build a community of courageous, proactive, committed managers across all the countries in which they operate. They need confident people managers who are skilled at performance management, giving feedback and having career conversations.
WaterAid asked us to create a development programme that could cater for all their managers – from people who had never managed before, to those who had been managing for a long time.
The programme needed to establish a common understanding of what excellent management practice and culture looked like within the organisation. They wanted to develop mangers’ people skills, performance, and change management skills to empower them to deliver on WaterAid’s mission and vision with their teams, colleagues and partners.
It was important to WaterAid that the programme was inclusive, sensitive to cultural differences and relevant to each participant’s own context. It also needed to be delivered in a sustainable cost-effective way at all locations without compromising the quality of the learning experience.