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The Oxford Group - A City & Guilds Group Business
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Archana Bhatia

Senior Consultant

English, Hindi

The Middle East & Africa

Archana is psychologist by qualification and consultant by passion. In her role as a global Consultant, she has covered the entire spectrum of consulting activities from setting up a business with responsibility for its profitability, to project management.

Business background

Archana is a senior Human Resources (HR) professional with over 17 years of international experience. She has worked with leading Indian and multinational companies such as Lakmé Limited, Pepsi Co, and Discovery Networks.

When Archana transitioned to a consulting role, her portfolio of assignments included organisation reviews, training design & delivery, employee engagement surveys, corporate coaching, and change management.

Having worked in over five countries, she has the ability to work in a diverse cultural environment, leverage team skills, and successfully balance the need to respect differences while getting work done.

Areas of expertise

Change management; training design & delivery; coaching; OD consulting; organisation review & design.

Education and professional memberships

Masters in Organisational Psychology (Mumbai University) 

Practitioner Coach Certificate (Noble Manhattan, UK)

Certification course in Hogan Assessment Systems

Certified Mind Gym Coach (China)

Accredited to use and interpret Thriving Index (Dubai)

Client successes

American Express – Compensation benchmarking and delivered transformative workshops in Courageous Conversations, Influence & Persuasion and The Big Picture.

British Telecom – Led the HR outsourced function and provided advice to the Leadership Team on the HR strategy and set up the HR operational systems.

Brooklyn Cooperative Federal Credit Union – Planned and executed 360° feedback for the CEO.

Department for International Development – Implemented a participative change management strategy to achieve the client’s objective of transitioning to a new organisational structure in India.

Dubai Airports – Coached high performing women to set their career and personal development goals.

MetLife – Delivered management development programmes on Story Telling, The Big Picture, Influence and Persuade, and Give Me Strength.

Ministry of Education, Bhutan – Designed and facilitated a national-level workshop for the client to develop a strategy that addressed capacity building needs of teachers/principals in the country.

Petroleum Authority of Thailand – Created a change management strategy for the client undergoing a technology transformation.

Pfizer Inc – Diversity and inclusion training.

Tetra Pak – Delivered Leading Others, a training programme targeted at high potential managers.

US Aid for International Development – Designed competency framework, defined competencies, conceptualised, and led Assessment Centres for all levels of employees.

Unilever, Middle East – Designed and delivered training on Diversity & Inclusion with the intent to increase participant awareness of “unconscious bias”.