Caroline joined The Oxford Group in 2018 as a Principal Consultant and Executive Coach. She takes both a practical and systemic approach to her work ensuring that any intervention is impactful and supports organisational strategy.
Caroline has over 20 years of experience as an Organisational Development professional within global organisations such as BG Group, BP, O2, and Disney. During this time she acquired a deepunderstanding of global business challenges and a proven track record of delivering results in complex environments.
Areas of expertise
Creation and implementation of talent management strategy and associated talent programmes, tools, and processes; design and delivery of management and leadership development programmes; managing large scale cultural change projects; coaching and development of senior leaders and high potential populations; facilitation of large and small-scale events; management of employee engagement programmes; diversity and inclusion; stakeholder engagement and communication.
Education and professional memberships
MBA (University of Reading)
BSc Psychology (University of Hertfordshire)
Mastery in Professional Coaching (iCoach Academy, Middlesex University)
Senior Practitioner Level Quality Award (EMCC)
Accredited user of FiroB, Insights, MBTI, Saville WAVE, Oxford Group 5 Conversations, KornFerry Leadership Architect Competency Framework, Gallup Engagement methodology, BPS Level A&B qualified
EBRD – Created a global talent management strategy, tools, and process with full stakeholder engagement.
Led the employee engagement initiative, including stakeholder communications, survey management, and action planning. Created a new blended-learning management development programme to increase people management capability across the business. Implemented new performance management process to simplify and refocus efforts on effective and continuous dialogue.
BG Group – Introduced the group-wide talent management strategy.
Implemented succession planning for all senior and critical roles, including executive succession plans.
Managed and delivered group development centres, including on-going development of high potential community.
Developed a leadership framework, designed, and delivered global programmes for first, mid, and senior level leaders.
Designed, implemented, and managed a group-wide coaching framework including the creation of an internal coaching network.
O2 – Provided change and OD expertise to a customer experience and employee empowerment culture change programme utilising appreciative inquiry.
BP Marine – Managed a large-scale culture change programme resulting in increased financial performance and employee satisfaction.