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Diana has over 20 years’ leadership experience in technology, communications and customer contact centres. As a coach, her focus is on helping leaders heighten their strategic and operational skills.

Business background

Diana has held leadership positions in sales, marketing and operations with several companies, including AT&T and SBC. Her last corporate position was as a director, managing an organisation responsible for delivering over $300m revenue with an expense budget of $75m. Since joining The Oxford Group in 2010 she has worked with a variety of clients in leadership development and coaching.

Areas of expertise

Facilitation, training, executive coaching – assimilation and top performance.

Leadership development – executive presence, collaboration and influence, stakeholder management, strategic thinking and problem solving, communication, decision making, teambuilding and delegation.

Succession planning – leadership development for high-potentials and authentic leadership.

Education and professional memberships

BA in Psychology, MBA, Professional Certified Coach with the International Coach Federation (ICF), Coach training from Coach U, the Coach Training Institute and Coachville.

Accredited user of: DISC, Firo B, MBTI, Hogan, Bar-on EQi, Kouzes & Posner’s Leadership Practices.Inventory, PeopleMap, MRG 360 Leadership Effectiveness Analysis.