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The Oxford Group - A City & Guilds Group Business

Coaching skills

From creating trust to effective feedback, this one-day workshop develops coaching skills in line managers

Develop core coaching skills

The best and most effective managers are the ones who can draw out the best in their colleagues and employees.

Using coaching techniques like active listening, goal setting and focused feedback at work can enable your employees to develop more effectively. Coaching frameworks can be applied to many situations to enhance employee conversations and improve performance.

Course features

Coaching skills is a one-day, ready-to-run coaching training course.

This ready-to-run short course provides a thorough introduction to the skills and techniques of coaching others at work. Participants learn a coaching framework which can be used in a variety of situations from short informal discussions to formal appraisals and will enable participants to help others to continuously improve – as well as themselves.

We measure the impact of this one-day coaching training course through post-course evaluation, giving you confidence about the return on your investment. The relationships and learning community built between participants during the course fosters peer support, engagement and on-going personal development.

What to expect

We cover:

  • Contracting 
  • Creating trust 
  • Coaching presence 
  • Active listening
  • Powerful questioning
  • Effective feedback 
  • Creating awareness
  • Action planning

Participants will be able to:

  • Understand the role & benefits of coaching in business  
  • Develop skills, behaviours & confidence for successful coaching  
  • Introduce a simple framework for successful coaching 
  • Provide real-topic coaching practice with focussed feedback 
  • Understand the importance of adapting coaching styles to suit each situation  
  • Build self-awareness & impact as a coach
Two women looking over a document smiling

Course details

Course delivery:

Coaching skills is a one-day workshop for up to 16 participants that is led by one of our consultants in a location of your choice. The day will generally run from 9am to 5pm, with individual topics taking between 30 minutes to one hour. 

Who should attend?

Managers looking to improve their coaching skills to develop themselves and others.


The price for this course is £1,850. Please do speak to us about pricing in other currencies.

Other short courses you may be interested in

Discover our range of one-day solutions which focus on applying management and leadership theory to real-life work challenges and scenarios.

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Start the conversation

Make sure that your managers have all the tools they need to support and develop their teams, bringing out the best in everyone and driving business performance.