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The Oxford Group - A City & Guilds Group Business

5 Conversations: Have a sneak peek

The key to transforming trust, engagement and performance at work

Our popular 5 Conversations programme draws on over 30 years of insight and experience to look at how authentic two-way human conversations build relationships, trust and engagement at work.

Engaged employees are more productive, drive innovation forwards and are more loyal to your organisation making 5 Conversations a key tool to drive business performance.

 

We have recently updated the 5 Conversations programme and book to include:

  • Customer success stories
  • Impact of psychological safety
  • Link to emotional intelligence
  • Latest neuroscience research and engagement data
  • How to use 5 Conversations with customers

The book can be used, whether or not you have attended a 5 Conversations workshop, to try out 5 Conversations for yourself. It looks at why each conversation is important, how to invite people to have a conversation, examples of what to say and a structure for the interaction. Have an exclusive read of the first two chapters of the book on us for a taster of what you can look forward to.
 

Request the opening two chapters of the 5 Conversations